Free roof inspections · Insurance-claim help · Licensed & insured
Free inspections · Insurance help
(901) 493-1219Free roof inspections · Insurance-claim help · Licensed & insured
Free inspections · Insurance help
(901) 493-1219Ice on the roof, icicles hanging off the gutters, water creeping across the ceiling? Don't climb up there and don't chip at it. We steam ice dams off Memphis roofs safely, stop the leak, and fix the attic problem that caused it.
Read this first
Warning signs
Ice dams do their damage quietly. Water backs up under the shingles and soaks the decking and insulation for days before it ever shows on a ceiling.
Our process
Tell us what you're seeing — icicles, a drip, a stained ceiling. We triage over the phone.
Low-pressure steam melts the ice off shingles and out of gutters without cracking anything.
We clear channels so trapped meltwater drains, then dry in any compromised area.
Date-stamped photos of the damage and the cause, ready for your adjuster.
Attic air-sealing, insulation and ventilation so next freeze doesn't do it again.
Prevention
Mid-South homes were built to keep heat out in July, not in. Thin attic insulation and undersized ventilation let warm air cook the roof deck from below — snow melts on the upper slope, runs down, and freezes solid at the cold overhang. Fix the attic and the dam never forms.
More detail: storm damage roof repair · Memphis roof replacement · how roof insurance claims work
Google reviews
"Got my insurance claim approved when another contractor said it couldn't be done. New roof in two days, no mess left behind."
"Honest estimate, fair price, no high-pressure sales. Exactly what you want from a roofer."
"Came out same day for a leak after a storm. Tarped it that afternoon and had the repair done by the weekend."
FAQ
From the ground, use a roof rake with a telescoping handle to pull snow and slush off the lower 3–4 feet of the roof. Never climb an icy roof, never use a hammer, shovel or pick to chip ice, and never pour hot water on shingles — all three crack shingles and void warranties. For thick ice dams, a roofer uses low-pressure steam that melts the ice without damaging the roof.
An ice dam is a ridge of ice that forms at the edge of your roof. Heat escaping from the attic melts snow higher up the slope, the water runs down to the cold overhang and refreezes. That ridge then traps meltwater behind it, and the standing water backs up under your shingles and into the ceiling.
Yes. Memphis averages a handful of hard freezes and at least one significant ice or snow event most winters. Mid-South homes are built for heat, not cold — attic insulation is often thin and ventilation undersized, which is exactly the recipe for ice dams when the temperature drops into the teens.
Most residential ice dam removal calls run $400–$1,200 depending on roof size, how much ice has built up, and access. We quote before we start, and if the ice has already caused a leak we inspect the interior damage at no charge.
Most Tennessee homeowner policies cover sudden water damage caused by an ice dam, including ceiling, drywall and insulation repair. Coverage for the removal itself varies. We document everything with date-stamped photos and meet your adjuster on site at no charge.
Ice dams are an attic problem, not a roof problem. The permanent fix is air-sealing attic bypasses, bringing insulation up to R-38 or better, and balancing soffit intake with ridge exhaust so the roof deck stays the same temperature as the outside air. We install ice-and-water shield along the eaves on every replacement for the same reason.
Memphis, Bartlett, Germantown, Collierville, Arlington and Olive Branch. Same-day response during freeze events.
